Acknowledge and Reply to Dispatch

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Acknowledge and Reply to Dispatch messages

Field teams can now acknowledge or reply to dispatch messages from the back office, even if they are not RIVET platform users.

  • Sending a Dispatch message has not changed
  • Receivers can now acknowledge and reply to messages

Tweaks & Improvements

We made some small but mighty improvements based on your feedback.

  • You can now add middle names, nicknames and suffixes to workers in RIVET. These new fields can also be added in bulk adding or editing workflows. When a worker is given a nickname, the nickname will be displayed throughout the app, or you can view the legal name on the Workforce Table. Watch the video here.
  • The Action Log now records Labor Requests by tracking placeholders.
  • Dispatching can now be performed via the Action Log.
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