How to: Access the Rivet platform from any device

As we onboard new Rivet users, we’ve had questions about finding the platform on a phone and when to use a desktop computer instead. Here are some insights and tips from Rivet’s CTO Andy Lawrence.

Q: How do I access the Rivet platform on my phone?

Andy: Visit your web browser, then type in https://app.rivet.work. If you already have an account, you can log in here, and then you are in. When you’re done, close your browser. To get a Rivet account, a company staff member will send you a Rivet text message with a link. Visit that link to set your password. The Rivet platform is not in the app store on your phone.

Q: How do I access the Rivet platform on my desktop?

Andy: The same way as your phone. Visit your web browser, then type in https://app.rivet.work. We recommend the desktop version for company staff users, but not for field workers. The staff user has more robust features meant for use in the office, whereas the worker users features are designed to be viewed on a phone from at the job site.

Q: Should I access the Rivet platform from my phone or my desktop?

Andy: That depends on who you are. If you’re a scheduler or a project manager, we recommend using your desktop to get the best use of Rivet’s features for users with more robust access. If you’re a field worker, we recommend using your phone so it’s with you wherever you go.

Q: Is the Rivet platform an app?

Andy: The Rivet platform is a progressive web app, a web-based application that runs in a browser. Phones have browsers, and so do tablets and desktops. This kind of app can leverage some of your phone’s native features, like offline capabilities and push notifications. The Rivet platform is always accessible at https://app.rivet.work in a browser from any device.

Q: Why do we call it a platform?

Andy: The Rivet platform is a suite of tools with many different uses and functions, that all come together under one simple interface. The platform also works for multiple organization levels depending on the need. There is an agency level that can manage multiple contractors. There is a contractor level that can manage a workforce. In true spirit of our brand name, there are connections that can be made between all of those levels. The more the Rivet platform grows, the more it’s involving into a network and a community. It’s much more than an app.

Q: How is Rivet able to send push notifications to users?

Andy: Technically, Rivet push notifications are text (SMS) messages. Today, staff users have the ability to send text messages to everyone on a job site at a moment’s notice. Imagine the power of this if there is a COVID outbreak. When workers are invited to register their new Rivet accounts, they are sent a Rivet text message with a registration link. When workers are assigned new jobs in the platform, they are sent a text message notifying them of the new assignment. This feature has the possibility for more interesting uses later on.

Q: Have any tips for Rivet users?

Andy: Learn how to add the Rivet platform to your phone home screen here. After that, Rivet will look and feel like the other apps on your phone home screen. Remember that an Internet connection is required to access the platform. Feel free to reach out to me anytime, too. I would love to help and would love feedback to make the platform the best it can be.

Trying Rivet for your business is free

We’re looking for contracting businesses willing to pilot our free-trial of the Rivet platform, to give feedback so we can ensure it creates real, measurable value. We’ll make it easy for you to manage your workforce and jobs.

    I represent a contractor business with multiple workers and job sites.