So you wanna build your own tool?

Building your own Workforce Management platform is expensive. On top of that, makeshift scheduling tools can’t withstand the test of time and will leave you in a lurch when they inevitably fail. Your people will find the limitations of your software far faster than you expect. It’s a lot harder than it might seem too, because writing spreadsheet macros doesn’t necessarily translate to building and maintaining a piece of software. This week’s episode takes a deep dive on the hidden hardships of building your own WFM tool.