Compression Cost Tessier’s $60K Per Job. Now They Get Ahead of It and Protect $500K+ a Year.

labor is our most valuable asset that we have that's also our greatest risk On
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Any Given project so you're really doing your team your organization your general
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contractor owner the rest of the project team a disservice if you're not intentionally tracking your Workforce
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and before we were in spreadsheet hell we were overmanning jobs like habitually and we had an understanding of what that
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was doing to our profitability but we had to build the operational discipline to get where we're at today it's a
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GameChanger for us um like honestly from from a really granular project level being able to dial in a labor projection
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and understand where we can finish a job and maybe come out ahead I mean we're talking more about profit gain than we are profit fade and have for the past
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few years um and then at at the high level it's really had a immense effect on our project selection because we have
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a firm understanding of where we might need to fill in for guys where we need to add Manpower and using you know
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simple functionality of the map understanding which geographical region we can go attack work at and where it's
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going to be profitable for us what's the impact of not having a labor plan but four to 5% off your bottom line gone
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easily yeah and and the other side of that is retention if you're not proactively planning and not communicating and collaborating
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collaborating you're likely to lose people over a longer period of time because you don't have that plan if if
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you don't have structure and discipline then some people are doing it some people aren't and you don't have an accurate um accurate overall picture of
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what the business is doing so I mean the discipline is pretty important and and we had the discipline I feel
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like before going on to a platform and workforce management platform has allowed us to just amplify our
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operational discipline but starting with that for us was critical I think that helped our flywheel spin a lot faster the journey was like you you know this
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multiple spreadsheets one person telling people this last minute I need guys to a
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team that's collaborating and I mean you're really just guiding at that point I'll just tell you what the old style
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was right you had a superintendent that did it and when the Foreman's or when the project manager's job went over he goes well the superintendent put all
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these guys there so if you got your if your PM is bought in on the Manpower bought in on how they're Staffing the
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job bought in with his foremen then they're managing the job as a whole and they're not just doing pieces of it and
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and leaving that open hole for you know essentially somebody could run the job over typically the person in
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an organization that curates a spreadsheet like that is also a pretty highly skilled knowledgeable individual and if that person is spending the
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majority of their time behind the screen and moving chess pieces all over the place you're really losing out on their coaching and mentorship to field leaders
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project managers whoever it might be it's a way over your whole business that you can put this visibility out there
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that empowers your people to make the decisions on what they need to do on their projects um their interaction with
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their field Foreman or field crew anything it just it amps up and is a game changer due to the productivity is
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enhanced when everybody's involved the fact that it frees up his time and our our field leaders and our project
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managers are so much more engaged and bought in to productiv and profitability because of the platform before we had it
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and we were doing it all in spreadsheets I would say 15 to 20% and now as far as
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our like our capacity and bandwidth goes 70% depending on where the guys are at I
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mean there's times where 70 is probably our I would call our average but they have moments of
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Brilliance where they they'll jump to that 75 and no they just they look at the tool and figure something new out right and then they
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help each other so there's times when you hit that you feel like your percentage makes a little jump they kind of help keep each other whole too right
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it's you know they're not they're they're not letting labor overrun their jobs affect them financially but they're able to
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also work with the other PMs and move some of their labor around to keep everybody happy also oh it's awesome they care right
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that's I mean you guys say it Ryan said it but I mean the actions speak louder in words right so we've had I've had
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great success with the team
THE CHALLENGE
Tessier's leadership recognized that manpower planning was one of the company's largest operational risks. Their project managers and pre-construction teams were spending significant time comparing proposal-day schedules against current project reality using Excel spreadsheets and Microsoft Project — a laborious process that had to be repeated every time a schedule changed. When a GMP project pushed five months to the right because the owner couldn't get within budget, every contractor on the job absorbed that time without warning. The new schedule, compared against the original, was "way outside the estimate." And this wasn't an isolated event.
Schedule compression was hitting 85 to 90 percent of Tessier's larger projects. When a compressed schedule forces a mechanical contractor to add workers — say five extra tradespeople for four to six weeks — the costs cascade fast: additional vehicles, technology, travel, inherent safety risk from trade stacking, and the operational burden of keeping material in front of a larger crew than Tessier's fabrication shop planned for. One over-manning episode could burn $10,000 to $15,000 off the bottom line in two to four weeks. Left unchecked for six weeks, that becomes a $50,000 to $60,000 problem — on a single project. And the damage doesn't stop there.
"The impact on the next job is guys ain't getting to that job on time," said Shawn Kast, Operations Leader at Tessier's. "So now you're starting to risk that schedule. You're most likely working overtime. It's creating more margin fade up front of another job that you're going to have to correct — hopefully you've got the time to correct it. That one situation can impact a few jobs down the line."
"We looked at our manpower risk as a challenge 5 or 6 years ago, and now it's really more of an opportunity for us to create margin gain and create more profitability for the company."

OUR SOLUTION
Tessier's implemented RIVET as the backbone of a cultural shift: moving from centralized, reactive labor coordination to a decentralized model where project managers own workforce planning for their jobs.
1. Early Warning Forecasting
RIVET's forecast became Tessier's early warning system for schedule compression. Once the estimating team loads a job at a 90% probability rate and the PM updates the forecast to reflect actual conditions, the system reveals whether the project is tracking to plan — or whether labor demand is stacking up, shifting right, or accelerating beyond what was estimated. Before RIVET, identifying this required a PM or pre-construction team member to manually rebuild schedule comparisons in Excel and Microsoft Project — the same exercise, repeated every time a schedule changed. Now, with RIVET's version history feature, that comparison happens at the click of a button.
2. Decentralized PM Accountability
Rather than funneling all labor decisions through a single general superintendent — creating a bottleneck where "not just one project could potentially suffer, but multiple" — Tessier's pushed forecasting and labor-movement responsibility down to their project managers. PMs with three or four jobs coordinate directly with each other, moving workers and sharing resources. Bill DeNet describes them as "the best CEO you can have" for their projects. RIVET provides the shared visibility that makes this model work.
3. Portfolio-Level Strategic Planning
Leadership uses RIVET's automated portfolio view to see peaks and valleys across the entire company — from the next four weeks to the next three years. This visibility drives decisions beyond individual projects: when to add workers to the field workforce, when to have conversations with pre-construction about filling gaps, and which projects to pursue based on where profitable work aligns with available capacity. It has made Tessier's "more selective in our projects because we know we have profitable work sitting out there."
ROADBLOCKS
This transformation didn't happen overnight. Tessier's leaders acknowledge that getting to this level of discipline took five to six years of consistent effort. The cultural shift — making PMs responsible for labor forecasting and movements, not just project budgets and schedules — required buy-in from leadership at every level: President Rashid Kadir, Vice President Bill DeNet, and the CFO all championed the initiative. "It's a constant message to everybody. It's not just coming from one spot," DeNet explained. Some PMs learned the value through experience — running into margin fade on their own jobs — while younger team members learned from those who had already felt the consequences. Tessier's also noted that the broader construction technology landscape sometimes feels like it's gone backwards: their new ERP system requires more administrative time from operational teams, pulling PMs away from the field. This makes RIVET's focus on simplicity especially important — keeping the platform "simplistic" is what makes it work for the people who actually use it.
"It's allowed us to be more selective in our projects because we know we have profitable work sitting out there."

NEXT STEPS
Tessier's sees continued depth in RIVET's core project and milestone capabilities as the next frontier. They're also interested in scalability for smaller projects and service-style work — the ability to schedule and manage that work "all in one place" alongside their larger construction projects. The team is watching RIVET's AI development closely, with a focus on how AI can help PMs stay on site and in the field rather than being pulled into more administrative work. "Our workforce management is one of the variables that is the risk or opportunity on a job," DeNet noted. "But we place heavy importance on our project managers being on site. I'd be interested to know where you guys are at in this AI journey and how that will allow us to continue doing what we're doing, but also keep our project managers on site."
THE CLIENT
Tessiers specializes in mechanical contracting work for projects of any size and complexity. Services include heating, ventilation, air-conditioning, refrigeration, temperature control, piping and HVAC systems balancing.
Industry:
Mechanical Contractor
Location:
Fort Wayne, Indiana
Size:
225-500 field electricians
Services:
HVAC, Sheet Metal Fabrication, Piping, Refrigeration, Temperature Control, Fire Suppression (Midwest Fire & Safety)
FAQs
Find answers to common questions about RIVET’s workforce management solutions and features.
RIVET connects directly with Spectrum, Vista, Viewpoint, Foundation, Sage, COINs, CMIC, and other major construction ERPs through pre-built integrations. We automatically sync job budgets, schedules, and worker data, eliminating double data entry. Most integrations are completed within 1-2 weeks during implementation.
RIVET is designed for construction operations teams, not tech experts. We've helped many superintendents near retirement giving them hours in the day back. Hands-on white glove training with real people ensures your team will always get the support they need.
Most contractors see immediate task-based time savings in scheduling within the first few months. Labor planning impacts and reduction in margin fade from productivity killers takes longer to show up in the numbers, but you will feel the difference.
Most contractors using RIVET have more than 50 field employees performing construction work. We work with some of the largest contractors in the country, planning and scheduling thousands of field personnel. If you're currently managing workforce scheduling with spreadsheets, whiteboards, or phone calls, and have multiple projects running simultaneously, RIVET is for you.
Your data belongs to you. RIVET provides complete data export capabilities in standard formats, and we'll work with you to ensure a smooth transition if you decide to leave.
RIVET was purpose built for electrical and mechanical contractors, and is based on the workforce management best practices of the most successful MEP contractors. RIVET is an active partner with NECA, SMACNA, and construction research organizations like ELECTRI, supporting their standards, SOPs, and best practices in our platform and in our trainings. RIVET is focused exclusively on making labor operations efficient rather than trying to solve every construction problem. While we started by serving MEP, RIVET also has tremendous value for other contracting business' self-performing interior trades on vertical construction projects.
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