Case Studies

In under a decade, Ace Electric grew from 250 employees to more than 1,300, with a trajectory toward 1,550 this year and roughly 2,000 by the end of next — all driven by data center work that isn't slowing down. But HR can't recruit ahead of demand it can't see, and at Ace that demand was buried across BambooHR, Performyard, and spreadsheets. With RIVET, Ace is building one roster — a "baseball card" for every electrician — so HR, scheduling, training, and compliance finally work from the same record.

Carolina Power, one of five companies inside PPC Partners, runs merit-shop electrical in the Southeast and union automation in the North. In an era of hyperscale data centers and an unprecedented labor shortage, the question isn't whether to chase the big jobs — it's how to take them on without stripping crews from the core customers who keep the business steady. RIVET gives Carolina Power the forecasting, mapping, and project-selection visibility to do both.

DILFO, a 290-person mechanical contractor, was stuck in spreadsheet chaos and nonstop calls. After implementing RIVET with Spectrum ERP, they now schedule 200 workers in minutes—not hours—and superintendents can plan ahead instead of putting out fires.

Duro Electric’s previous workforce platform couldn’t keep up with rapid growth, causing bugs, inefficiencies, and wasted time managing labor. After switching to RIVET, they gained real-time visibility and save 10–20 hours per week, allowing leadership to focus on operations and culture instead of fighting software.

ERMCO, an employee-owned electrical contractor founded in 1962, has grown from 300 field workers to roughly 850 — and with hyperscale data center work in-house, it could double again over the next 18 months. At that pace, the danger isn't too little work; it's taking on more than you can staff. RIVET gives ERMCO the manpower visibility to evaluate work, turn down what doesn't fit, and protect both profitability and the customer relationship.

Harrell-Fish (HFI) has grown from 100 field workers to more than 600 across Indiana, riding 50% growth in multiple years and the arrival of data center work. That pace exposed a gap the team didn’t know it had: they believed their communication was a high B, but missed messages and a single worker sent to the wrong site were quietly costing real money. With RIVET, HFI streamlined dispatch, gained job-by-job forecast visibility, and moved the productivity needle to an A.

Electrical Contractor — North Billerica, MA | 6 New England States

Interstates runs roughly 1,800 employees across 11–12 regional locations and a national traveling group, delivering electrical construction, automation, engineering, and fabrication nationwide. Living its “one Interstates, one workforce” culture means seeing every person and every job in one place. With RIVET, Interstates forecasts every current and prospective project — turning labor into a company-wide decision that drives hiring, training, and even its family-first commitment to giving workers weeks of notice before a move.

K2 Electric was losing eight hours each week to manual coordination while 30% of their workforce missed up to 13 days a month without tracking. After implementing RIVET, absenteeism dropped significantly, planning became proactive, and leadership now uses real-time data to improve operations and financial visibility.

KLA Laboratories relied on a single spreadsheet to manage ~100 technicians across multiple offices, with no shared visibility into availability, skills, or certifications. After implementing RIVET, they gained real-time workforce visibility across all locations, making scheduling scalable and embedding the platform into daily operations.

MidCity Electric struggled to track certifications across 750 field workers, leading to redundant credentialing and inefficiencies between projects. After centralizing workforce data in RIVET, certifications now follow each worker, giving teams instant access and eliminating duplicate work.

Poynter Sheet Metal manages more than 850 field workers across five states. A year ago, moving a single person meant a flurry of text messages, and the only record of who was where lived in one superintendent’s private spreadsheet. With RIVET, Poynter replaced that chaos with one transparent system — and turned the same labor data into live manpower curves that win proposals and justify change orders.

Quality Air relied on spreadsheets, emails, and calls to coordinate 90+ field workers, making scheduling slow and fragmented. After implementing RIVET, they unified operations into one platform, automated communication, and gained 6–12 month labor visibility for better planning.

Schedule compression was impacting up to 90% of Tessier’s projects, costing $50K–$60K per event in lost margin and affecting future jobs. After implementing RIVET, they began identifying issues weeks earlier, protecting an estimated $500K–$600K in annual margin.